I believe in forums such as Utter Access. Sending private e-mail, to my mind, defeats the purpose of such forums. First, it's of less benefit to you, since now you're tied to me having to check my e-mail, find time to reply, etc., whereas if you post to the forum, someone else may be able to answer your question instead of me. As well, if you have a particular problem, odds are someone else out there has the same problem, and they won't benefit from private e-mails. Remember, too, that everything posted to the forum gets archived,
so others can benefit for a long time (and perhaps I won't have to answer the question again <g>).